Own customer relationships and revenue outcomes from RFQ through purchase order. Manage quotes, follow-ups, demand recovery, account growth, purchase orders, order changes, returns, shipment coordination, issue resolution, and customer communications. Maintain accurate Salesforce and AS/400 records, support distributors and sales managers, address product and technical inquiries, provide performance reporting, and contribute to commercial-system automation and continuous improvement.

The Senior Quality Engineer ensures customer and regulatory quality requirements are met across engineering, procurement, manufacturing, and supplier operations. Responsibilities include managing nonconformities, supplier certifications, audits, AS9100-ISO systems, FAI documentation, calibration, inspection, test procedures, training records, FMEA, process controls, and quality team priorities. The role supports aerospace and space manufacturing, leads root-cause investigations, coordinates customer and supplier quality activities, and maintains compliance documentation and safety records.