Top Tech Jobs & Startup Jobs

Manage call center operations, monitor productivity and KPIs, calculate incentives, present results, implement action plans, oversee attendance/discipline, and report operational losses.

Provide Tier 1 technical support to internal users through ticketing, email, and in-person assistance. Troubleshoot hardware, software, and network issues; perform preventive and corrective maintenance; install and configure Windows/Linux OS; support Microsoft Office 365; assist with structured cabling and network components; document resolutions and collaborate with IT team on projects.

Lead culture and community storytelling across public social channels, create and brief content, manage community engagement, run paid recruitment campaigns (Meta/Facebook Ads), and produce internal communications to amplify company culture.

Oversee daily HR operations, maintain HRIS and personnel records, support payroll and social security processes, handle employee escalations and complaints, produce KPIs and reports, assist HR Manager with improvements, coordinate training/events, and cover absent team members.

Provide Tier 1 technical support to internal users via ticketing, email, and in-person. Troubleshoot hardware, software, and network issues; install, configure, and maintain Windows/Linux and Office 365; support structured cabling and network components; document resolutions and collaborate with IT team on projects.

Recruit, screen, interview, and evaluate candidates; maintain applicant pipelines and ATS records; coordinate with hiring managers; conduct background checks; prepare offers and assist onboarding to support retention.

Lead and supervise Tier 1-3 Help Desk teams, manage ticketing and escalations, maintain network and server infrastructure, support Wi‑Fi and security systems, coordinate preventive/corrective maintenance, run IT projects, and liaise with stakeholders to improve service delivery.

Serve as primary client contact for a BPO call center: build and maintain client relationships, coordinate internal teams, report on performance, resolve issues, and drive process improvements to enhance service delivery and satisfaction.