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Provide front-desk customer service on a PRN basis for a senior living community: answer multi-line phones, greet visitors, handle mail/faxes, maintain supplies, assist with meal service coverage, support managers on projects, and protect resident confidentiality while working occasional evenings and weekends.

Lead sales and marketing efforts for a senior living community to meet census goals. Manage outreach, referral relationships, tours, admissions coordination, CRM and sales reporting, marketing plans, advertising, and community events. Train backup team, track metrics, and collaborate with leadership to support resident care and confidentiality.

Provide a positive first impression and customer service to residents, families, visitors, and vendors. Manage multi-line phone system, mail, supplies, and basic administrative tasks. Assist managers and dining service as needed, maintain confidentiality, professional appearance, and perform other duties as assigned.

Lead development and execution of integrated sales and marketing strategies to drive occupancy, revenue, and brand awareness across multiple senior living communities. Oversee regional and community sales leaders, provide training and coaching, manage vendor relationships (website, CRM, digital campaigns), analyze sales metrics, support acquisitions and budgeting, and travel frequently to support community performance.

Lead regional sales and marketing strategy for multiple senior living communities: coach Directors of Sales & Marketing, drive occupancy and revenue, develop referral relationships, implement CRM tracking, deliver training, analyze competitive and sales data, and manage budgets and community visits to improve census.

Drive occupancy and census growth through relationship selling, territory outreach, referral development, individualized tours, admissions coordination, and execution of strategic marketing plans and advertising. Maintain CRM and sales reports, manage marketing budget and vendor relationships, conduct competitive analyses and sales training, and collaborate with community leadership to support admissions and resident relations.

Support sales team and community occupancy by coordinating move-ins, conducting tours, maintaining CRM records, producing occupancy reports, assisting marketing/promotional activities, and providing hospitality and culinary support as needed.