Lead and maintain performance, security, and reliability of client hosting environments across multi-cloud platforms. Architect resilient infrastructure, manage IaC and CI/CD, administer Windows/IIS and WP Engine environments, handle SSL/DNS/SSO, participate in on-call rotations, and engage with clients as senior escalation and trusted advisor.

Own regional full-lifecycle sales of SilverTech services: qualify leads, develop tailored proposals with partners and internal teams, define scope and estimates, manage prospect expectations, maintain pipeline reporting in Salesforce, and meet revenue quotas through strategic client relationships.

Lead and grow a portfolio of high-value client accounts as a strategic, relationship-driven advisor. Develop account plans, run QBRs, align services to client goals, coordinate proposals and delivery, advocate for clients internally, and maintain accurate reporting in Salesforce.