Manage and grow logistics client accounts by serving as the primary contact, understanding business needs, coordinating internal teams, conducting business reviews, monitoring performance metrics, and recommending supply chain solutions. The role focuses on client retention, service quality, identifying growth opportunities, and providing strategic insights on logistics industry trends and market conditions.

Leads the Kansas City outside sales office by directing sales strategy, growing customer relationships, managing team performance, and achieving financial goals. Develops employees, oversees logistics-focused business development, monitors transportation activities, strengthens internal collaboration, and ensures operational continuity. The role also maintains client relationships, implements performance and organizational plans, and supports cost-effective logistics solutions.