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Manage a portfolio of homeowner associations, partnering with Boards, vendors, and homeowners; prepare communications, run meetings, create budgets, oversee projects, respond to emergencies, and ensure client satisfaction and account retention.

Manage a portfolio of community associations including budgets, vendor selection and supervision, homeowner and board relations, meeting preparation and leadership, delinquency management, special projects, and client satisfaction to retain accounts.

Provide front-line customer service for the Client Experience Center via phone, email, and chat; perform administrative duties; enter and follow up on service requests in CCaaS and HOA management software; assist with mailings, compliance letters, reports, and community access items; support assigned specialty (Architectural, Billing, Escrow, etc.); maintain professional communication and Keystone policies.

Manage a portfolio of community associations, oversee operations, budgets, vendor selection, and board meetings. Provide leadership, customer service to homeowners and boards, handle delinquencies, special projects, and ensure client satisfaction and retention.

Provide frontline customer service for the Client Experience Center: answer phone/email/chat inquiries, enter and follow up on service requests, perform administrative duties, support specific HOA functions (architectural, billing, escrow), prepare mailings and reports, maintain keys/permits, and assist team members while adhering to company policies and standards.

Manage a portfolio of community associations including budgets, vendor selection/supervision, board and owner meetings, delinquent assessments, special projects, and client relationship management to ensure account retention and satisfaction.