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Supervises resale escrow activities, including FHA processing, association setup, budgets, homeowner assessments, billing, statement generation, reporting, and third-party service coordination. Leads and develops the escrow team through hiring, training, scheduling, performance management, and employee relations. Ensures department compliance, resolves issues, supports customer service, and manages special projects. Requires strong organization, communication, analytical, computer, and leadership skills, along with escrow or accounting experience.

Conducts community compliance inspections, documents violations, maintains complaint and inspection records, supports hearings and penalty matters, and coordinates architectural design review administration. Serves as a liaison between homeowners and the Design Review Board, assists with applications and standards, inspects completed approvals, prepares reports, and provides confidential administrative support. Requires regular driving to community sites, strong organization, communication, customer service, and attention to detail.

Manages a portfolio of homeowner associations, partnering with boards, homeowners, vendors, and contractors. Responsibilities include leading board meetings, overseeing community operations, preparing communications, managing budgets and financials, supporting special projects, maintaining client satisfaction and retention, and participating in after-hours emergency coverage. The role requires regular travel to managed communities, strong organizational and communication skills, customer service experience, and HOA management expertise.

Manages a portfolio of community associations, including board meetings, client relationships, vendors, contractors, homeowners, budgets, financials, special projects, and account retention. Provides leadership and consulting on community management best practices while maintaining client satisfaction and company compliance. The role requires regular travel to communities, participation in evening meetings, strong HOA knowledge, customer service, organizational, communication, and leadership skills.

Oversee a portfolio of residential and mixed-use communities and supervise Community Association Managers. Responsibilities include managing budgets and P&L, client satisfaction and retention, hiring and training, team performance, vendor contracts, homeowner relations, property inspections, change management, and regional sales support. The role partners with association boards, ensures contractual obligations are met, and supports service quality across assigned communities.

Provides customer service through phone, email, and chat; manages service requests, administrative tasks, compliance letters, reports, records, and community-related materials. The role requires timely follow-up, problem-solving, professional communication, organizational skills, and proficiency with Microsoft Office, CCaaS, and HOA management software. This is an in-office position with occasional driving to managed communities.

Supervises accounting transitions for new HOA accounts, including balance forwards, financial record reviews, banking setup, ACH processing, payment adjustments, and software imports. Leads transition staff, verifies financial accuracy, coordinates with banks and prior management companies, resolves discrepancies, maintains procedures and controls, and supports account mergers, acquisitions, and terminations.

Provides customer service through phone, email, and chat; initiates and tracks service requests; follows up with clients; performs administrative duties; maintains knowledge content; and supports multiple trained HOA service areas. The role requires strong communication, organization, problem-solving, computer proficiency, reliable transportation, a valid driver’s license, and the ability to meet deadlines while delivering professional client support.

Provides customer service through phone, email, and chat; initiates and follows up on service requests; enters information into CCaaS and HOA management systems; performs administrative duties; supports assigned community management functions; updates knowledge content; and handles challenging client interactions professionally while meeting deadlines.

Manages a portfolio of community associations, including board meetings, client and vendor relationships, community operations, budgets, financials, special projects, and account retention. Provides leadership and consulting to association clients, coordinates site visits, and ensures customer satisfaction and compliance with company policies. Requires regular travel to communities and attendance at evening meetings.