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Lead the claims team while personally handling complex and disputed non-life claims from first notice of loss through settlement or denial. Make coverage, reserve, payment, recovery, and fraud decisions; coach handlers; manage complaints and third parties; monitor performance; and improve processes. Drive responsible AI adoption for claims automation, ensuring compliance with delegated authority, carrier requirements, GDPR, and applicable regulations. Feed claims insights into products, reporting, audits, and policy improvements.

Manage daily embedded insurance operations, including claims handling, customer support, policy servicing, carrier and broker relationships, risk reporting, compliance, underwriting support, and product development. The role coordinates with insurance, actuarial, technology, and business teams to improve workflows, launch scalable products, and maintain strong service quality. Fluency in Dutch and English is required, with German preferred. The position is based in or requires relocation to Amsterdam.

Build and ship full-stack features for embedded insurance products, including partner integrations, backend services, payment flows, testing, monitoring, and incident response. Support technical sales and partner integrations, manage AWS systems, use AI-assisted development, and own deliverables from design through production. Help shape technical architecture, roadmap, engineering standards, and reliable systems handling money, personal data, and compliance.

Own the reliability, scalability, security, and resilience of production systems and cloud infrastructure. Lead disaster recovery, backup validation, incident response, Infrastructure as Code, deployment tooling, authorization models, and security improvements. Develop TypeScript tooling using test-driven development, influence architecture and technical roadmaps, and help establish high engineering standards in a regulated environment handling sensitive financial and personal data.

Supports commercial growth through prospect research, target account list building, CRM management, sales operations, LinkedIn content creation, and AI-powered no-code automation. The intern will help develop scalable outbound processes, automate revenue-driving workflows, and gain practical exposure to B2B sales, marketing, CRM, and startup operations while working closely with the Chief Commercial Officer.

Open invitation for candidates to submit interest to join Fidamy. Seeks motivated individuals who are excited about the company, driven to innovate, take ownership, and help build the future of insurance.