Top Tech Jobs & Startup Jobs

Own post-sale relationships for high-volume enterprise accounts, ensuring retention, expansion, and satisfaction. Monitor performance, run business reviews, identify upsell opportunities, coordinate with engineering and CS, develop account plans, and represent Phonely to stakeholders and at events.

Design, build, and operate low-latency, highly available cloud infrastructure for real-time voice AI. Own Kubernetes clusters end-to-end, implement IaC, CI/CD and GitOps (ArgoCD), maintain observability and security, optimize performance and costs, lead incident response, and partner with engineering, product, and support teams.

Own onboarding and support for SMB and mid-market customers: run demos and training, deploy live, monitor account health, troubleshoot and escalate technical issues, manage inbound support, document feedback, build relationships, track onboarding metrics, and collaborate with sales on handoffs and upsells.

Build Phonely's channel partner program from scratch: recruit, onboard, enable, and manage partners (resellers, tech partners, agencies, SIs). Create enablement materials, negotiate agreements, drive partner-sourced revenue, collaborate cross-functionally, represent the company at events, and iterate on strategy based on performance.

Build and maintain Python-based state systems for real-time voice AI, integrate multiple LLM providers, write async high-performance code and tests, monitor production, design databases (SQL/NoSQL), implement auth, and build microservices on AWS/Kubernetes to ensure reliability and high availability.

Build and maintain high-performance React/Next.js web applications, design and implement full-stack features, integrate APIs and real-time voice AI workflows, optimize frontend performance, build monitoring tools, debug production issues, and contribute to architecture and product direction.

Partner with sales to perform technical discovery, build and deliver tailored demos, scope and manage POCs, answer technical questions on APIs, webhooks and telephony, produce implementation plans and technical collateral, support procurement/security reviews, and feedback product/engineering on customer needs.

Generate pipeline through cold outreach and inbound follow-up, run discovery calls and demos, own opportunities, iterate messaging and outbound strategy with founders, build and document outbound playbooks, translate customer feedback into improvements, and mentor junior BDRs to raise team performance.

Drive pipeline through outbound and inbound outreach (calls, emails, DMs, events). Qualify inbound leads, run discovery calls and demos, create opportunities, and work with founders to refine messaging and close deals. Become an expert in voice AI and push opportunities forward with urgency.