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Test and validate digital media deliveries to ensure technical compliance and proper display. Troubleshoot audio/video sync, language, and metadata issues. Manage SD card inventory and duplication, track delivery statuses, coordinate rejected media with partners, document vendor/internal errors, and support cross-functional content integration and lab process improvements.

Lead and execute airworthiness qualification and regulatory compliance testing for hardware and software. Develop qualification procedures, manage test lab setup and schedules, coordinate with regulators and OEMs, troubleshoot EMC/ENV/STR failures, coach junior engineers, and ensure deliverables for Airbus, Boeing, and STC compliance.

Lead integration and testing of connectivity products (AeroConnect and legacy Jetwave), create and review test documentation, plan and execute verification activities, onboard and mentor connectivity team members, coordinate with global engineering and product teams, support customer visits and field deployments, and resolve integration/process issues to ensure successful product deployment.

Lead design, implementation, and maintenance of on-premises and cloud infrastructure supporting IFEC products. Automate CI/CD, manage deployments (containers, VMs), ensure security and observability, triage incidents via Jira Service Management, mentor DevOps engineers, and document processes and runbooks.

Lead desktop support specialist responsible for configuring and supporting endpoints, managing ticket queues in Jira Service Management, troubleshooting hardware/software, performing MACs, deploying and managing mobile devices and MDM/SSO, maintaining documentation in Confluence, coordinating HR access changes, and ensuring SLA compliance and escalation per policies.

Lead ideation, development, and launch of web-based content management and distribution platforms for inflight entertainment. Own content ingestion, catalog management, scheduling, validation, and distribution workflows; translate airline operational needs into scalable product requirements; collaborate with UX, backend/API, and engineering teams; define roadmaps, metrics, and ensure system reliability and best-in-class airline-facing tools.

Lead architecture, design, and technical execution of the in‑flight connectivity software platform. Translate requirements into certifiable designs, direct software development and integration across hardware, networks, and aircraft systems, define testing/verification strategies, mentor engineers, and support customers and cross‑functional stakeholders.

Lead architecture, design, development, testing, and integration of in-flight entertainment software. Drive technical direction, own quality, mentor engineers, refactor monoliths into microservices, and collaborate cross-functionally to deliver secure, high-performance embedded and distributed systems.

Own and grow the RAVE open platform developer ecosystem by driving platform readiness, onboarding third-party developers, defining product strategy, shaping APIs and integrations, enabling partner monetization, and collaborating across engineering, commercial, and customer teams to scale digital services and improve developer experience.

Lead software quality engineering across multiple programs by defining test strategy, automation frameworks, and validation approaches. Ensure compliance with DO-178, AS9100, and AS9115, oversee system integration and verification in IFE environments, mentor engineers, drive continuous improvement, and prepare certification and quality documentation for leadership and regulators.