Provides reception, telephone, scheduling, patient registration, mail, fax, billing support, insurance documentation, and general administrative assistance for an outpatient mental health clinic serving veterans. Maintains patient and financial records, coordinates couriers and service personnel, supports office operations, and helps supervise cleaning, shredding, and insurance coding functions while handling sensitive and potentially difficult communications professionally.

Transform operational and financial data into dashboards, KPIs, and recurring executive reports. Validate and govern data across source systems, automate reporting pipelines, perform financial analysis (budgeting/forecasting), support data quality and governance, and partner with stakeholders to translate business questions into analytical solutions.