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Provide technical support for CNC machines including programming (CAPPS, CAM, G-Code), machine setup, test cuts, demonstrations, time studies, inspections, and documentation. Communicate with customers, sales, and suppliers and assist senior engineers.

Provide on-site technical support across DMG MORI USA: troubleshoot hardware, Windows and Microsoft 365 issues, support iOS devices, provision and image workstations, maintain IT asset inventory, document resolutions, support conference room AV and video conferencing, assist onboarding/offboarding, escalate complex issues, and participate in IT projects.

Design, program, and commission machine-tending automation cells. Interface robots, CNCs, vision, and peripherals; perform wiring, troubleshooting, documentation, customer training, and onsite runoffs. Provide technical support and safety/circuit configuration.

Provide hands-on technical support and demonstrations for CNC machines, design and fabricate fixtures, generate CNC programs using CAPPS/CAM/G-code, set up mill-turn and 5-axis machines, inspect parts, prepare engineering proposals/reports, train customers, and travel frequently for onsite support and trade shows.