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Manage broker and employer relationships for health insurance plans. Responsibilities include answering inquiries, guiding plan onboarding and implementation, supporting ongoing plan management, managing renewals, coordinating issue resolution, and communicating updates. The role also partners with product and operations teams to provide feedback and improve tools, workflows, and documentation. Candidates should understand health insurance processes and deliver accurate, responsive customer support in a fast-paced environment.

Own and improve Arlo’s healthcare underwriting model using large-scale claims data. Develop evaluation frameworks, engineer predictive features, test machine learning architectures, and validate model improvements through backtesting focused on medical loss ratio and pricing competitiveness. Monitor predictions and policy outcomes, identify bias and risk-estimation gaps, and partner with actuaries and ML engineers to deploy reliable models at scale.

Build and own ML infrastructure for underwriting: scalable training on tens of millions of patients, low-latency real-time inference for quoting, and tooling for faster data-science iteration including backtesting, validation, and experiment infrastructure. Ensure reliability, monitoring, SLAs, and on-call operations while collaborating with data scientists and actuaries.

The Growth Marketing Lead will develop marketing strategies, run campaigns across various channels, analyze performance, and optimize messaging to generate leads and partnerships.

As a Product Engineer, you will create AI-powered features for web and mobile apps, working with full-stack implementations to enhance member experience in healthcare.

The Senior ML Infrastructure Engineer will own data infrastructure, maintaining pipelines for underwriting and claims, and partner with data scientists to implement business logic into production code.

Design and implement AI-powered web and mobile features, integrating LLM agents into conversational UIs. Own full-stack work from Python/Postgres backend to React/React Native frontends, build real-time streaming chat experiences, and deliver product-quality 0-to-1 features that improve member experience and reduce healthcare friction.

Build and own AI-native, full-stack systems across underwriting, claims, operations, and member products. Ship end-to-end products using frontend, backend, and AI infrastructure, redesign workflows, automate manual operations, and collaborate directly with operational teams to scale insurance systems.

Design and ship full‑stack, AI‑native insurance systems across underwriting, claims, operations, and member products. Build backend, frontend, AI workflows, retrieval/memory systems, and production infrastructure while owning features end-to-end and partnering closely with operational teams to reduce manual work and improve member experience.