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Provides administrative and operational support to sales and branch teams by preparing quotes, contracts, orders, and customer documentation. Maintains accurate CRM/ERP records, coordinates approvals, signatures, delivery and pickup details, and follows up on open items. Supports customer inquiries by phone and in person, routes complex issues, assists with credit and invoicing documentation, and maintains audit-ready records while following safety procedures.

Develop and maintain client relationships, prospect for construction and excavation customers, promote trench shoring equipment rentals, meet sales quotas, analyze markets and competitors, and maintain accurate Salesforce records. The role requires collaborating with branch and support teams, providing tailored rental solutions, and traveling 25–30% within the assigned territory.

Develop and maintain client relationships in the construction industry, identify potential clients, generate revenue, and meet sales targets while providing excellent customer service.

Processes vendor and customer invoices, reviews billing accuracy, submits invoices with required documentation, follows up on aged receivables, handles credit and debit memos, resolves billing questions, processes emergency check requests, and maintains confidential financial information.

Develop and maintain client relationships, prospect within the construction and excavation industry, promote trench shoring equipment rentals, and achieve sales quotas. The role requires educating customers on equipment solutions, analyzing market and competitor trends, collaborating with branch and support teams, documenting sales activity in Salesforce, and delivering strong customer service. Travel represents 25–30% of the role.

Manages solution-based sales for engineered systems, including account development, customer needs analysis, technical presentations, demonstrations, contract negotiation, and deal closure. Provides technical training and mentorship to sales teams, oversees installation support, develops market opportunities, analyzes competitors, and manages complex, long-lead sales projects. Requires expertise in underground construction equipment, trench and excavation safety, rental fleets, and construction and industrial markets. Travel is required at 50% or more.

Supports branch sales operations by handling customer inquiries, orders, complaints, and follow-up. Prepares invoices, contracts, pick lists, packing lists, returns, and related sales documents. Coordinates communication among customers, branches, outside sales representatives, and shop or yard operations. Escalates unresolved issues, reports conditions affecting customer satisfaction, and may handle after-hours calls or open and close facilities.

Support engineering and process facilities by producing and managing CAD drawings; create plans from sketches and instructions, translate existing plans into company formats, and develop new drawing methods.

Develops foundational sales and branch operations skills through lead generation, customer communication, account research, CRM management, documentation, market research, and support for deliveries and pickups. The role includes customer meetings, jobsite visits, product education, pipeline tracking, reporting, compliance training, and completion of defined development milestones. It is designed for recent graduates or professionals with up to two years of inside or customer-facing sales experience, with potential advancement into sales or operations.

Lead branch operations to ensure safety, service quality, and process compliance. Support the Branch Manager on financial performance, staffing, training, rental operations, vehicle maintenance, and customer communication. Oversee daily schedules, performance management of inside sales reps and drivers, and implement continuous process improvements.