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The Director of Reservations oversees hotel reservations, manages the reservations team, implements pricing strategies, and ensures excellent guest service and booking efficiency.

Lead transient revenue growth by developing and managing relationships with luxury travel partners, consortia, retail agencies, corporate accounts and wholesale channels. Execute sales strategies, negotiate rates, host FAM trips and site inspections, collaborate with revenue management and operations, update sales systems, report performance, and represent the resort at industry events to drive occupancy and ancillary revenue.

Lead IT strategy and operations for a resort: manage projects, vendors, and teams; support Office 365 and industry applications; troubleshoot networking and security; run IT steering committee; manage budgets and ticketing systems.

Oversee and direct all financial activities for a resort with hotel, golf courses, and private club. Prepare financial reports, budgets, forecasts, and internal controls; manage contracts, licenses, and purchasing; supervise accounting staff and approve sales, payroll, and expenses to safeguard assets and ensure GAAP compliance.