Creates and manages staffing schedules across South Florida security sites, ensuring qualified coverage while controlling costs and overtime. Handles calls from clients, customers, and employees; applies company policies to resolve issues; uses scheduling and communication software; and protects sensitive information. The role requires strong communication, prioritization, customer service, attention to detail, composure under pressure, English fluency, and preferably Spanish fluency and scheduling or dispatch experience.

The Armed Flex Officer provides security coverage at multiple client locations, responding to emergencies and handling patrol duties while maintaining communication with the Command Center.