Human Resources Generalist responsible for full-cycle recruiting, onboarding, employee support, HR records, benefits and leave administration, employee relations, investigations, HR reporting, training, engagement initiatives, and HR process improvements. The role manages ATS and HRIS activities, supports compliance with employment laws, partners with managers, and serves employees across multiple locations in Greater Los Angeles.

Guide customers through home-improvement financing from application to project completion. Process loan applications and documentation, collaborate with lending partners and internal accounting teams, identify approval solutions, calculate finance metrics, provide reporting, and resolve customer or banking-partner questions while maintaining compliant and accurate records.

Build, execute, and optimize email, SMS, and automated campaigns in HubSpot. Manage audience segmentation, lifecycle workflows, personalization, CRM data integrity, QA, and reporting. Collaborate cross-functionally to troubleshoot, improve automation, and enhance customer engagement through data-driven optimization.