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Supports DHS product and reporting initiatives by eliciting business requirements, designing processes, understanding vetting functionality and UI specifications, creating UAT test cases, facilitating stakeholder meetings, and ensuring SPII requirements are met. The role collaborates closely with product stakeholders and IT to improve information access and define business needs for TSA Secure Flight capabilities.

Develop, test, implement, optimize, and maintain scalable software systems. Collaborate with product managers, designers, and engineers; troubleshoot technical issues; conduct code reviews; contribute to architecture decisions; follow secure coding practices; and participate in Agile ceremonies.

Provides help desk support for classified and unclassified IT services through phone, email, web, and in-person channels. Tracks, documents, escalates, and resolves incidents, problems, and service requests; supports network connectivity issues and IMAC services; verifies resolutions; prepares post-incident reports; maintains service desk metrics; and recommends process improvements.

Manage product direction and delivery for a mission-critical DHS/CBP digital program. Conduct user and stakeholder discovery, define product goals, prioritize and maintain the backlog, create user stories and acceptance criteria, and coordinate UX, engineering, architecture, security, and delivery teams. Facilitate Agile activities, evaluate tradeoffs and risks, maintain product documentation, and use research, prototypes, and iterative learning to improve outcomes.

Supports secure data pipelines, ETL/ELT workflows, data transformations, and analytics-ready datasets in a classified DoD environment. Collaborates with data scientists, engineers, and mission stakeholders while using Python, SQL, Spark, Databricks, and comparable platforms. Performs data validation, modeling, quality practices, testing, documentation, and Agile development. The role is fully on-site in a SCIF at Camp Smith, Hawaii, and requires an active Top Secret/SCI clearance before starting.

Designs and assesses network configurations for U.S. Army IT modernization projects. Responsibilities include network upgrades, configuration development, cutover planning, staging, installation oversight, testing, documentation, site surveys, engineering reports, and design submissions. Coordinates with project and program managers, lead engineers, government representatives, and technical teams while mentoring technicians and ensuring compliance with Army engineering standards and schedules.

Develops mission-critical dashboards, applications, data pipelines, ontologies, access controls, and AI-enabled workflows on MSS and the Palantir platform. Integrates classified and external data sources, creates visualizations and alerting systems, optimizes data models and query performance, supports operators, and documents reusable analytics content. The role partners with mission leaders to translate operational requirements into technical solutions and works onsite in a SCIF.

Senior software developer responsible for technical design, development, and implementation of major software products and solutions. Defines architecture and standards, advises customers on feasibility, leads development teams, mentors junior engineers, performs demonstrations, and integrates emerging technologies while supporting clients and participating in industry events.

The Senior Solutions Architect designs and develops IT and network engineering solutions for government entities, supports business capture, and crafts proposal responses.

Design, develop, and deploy scalable AI-enabled data pipelines and preprocessing workflows in secure, containerized environments. Perform feature engineering, model development and deployment, collaborate with product and platform teams, and create visualizations and storytelling using Palantir tools to support DoD decision‑support systems.