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Manage a portfolio of key merchant accounts to drive activation, engagement, and GMV growth across UPI/QR/Soundbox/EDC. Cross-sell payment and value-added solutions, conduct business reviews, resolve merchant issues, monitor performance to improve retention, and achieve monthly sales and activation targets.

Manage enterprise merchant accounts by building relationships, resolving escalations, driving retention and growth, leading cross-functional teams to deliver customized solutions, and reporting on client metrics. Provide inbound/outbound merchant support via calls and email and use CRM and data-driven techniques to optimize client experience.

Field sales role to grow Paytm QR device adoption among merchants in a designated area. Identify, onboard and manage small-to-medium merchants, minimize fraud risk, resolve high-risk issues, generate leads and referrals, collaborate with internal teams, and represent the Paytm brand.

Lead key account management for corporate merchants: grow revenue, acquire merchants, manage and coach sales team, build long-term client relationships, cross-sell Paytm products, forecast results, and track competition.

Lead and grow a Key Account Management team for enterprise merchants, own P&L, drive retention, upsell and cross-sell of payment solutions, manage CXO relationships, negotiate contracts, collaborate cross-functionally, analyze transaction trends, resolve escalations, and report performance to senior leadership.

Manage and grow a portfolio of enterprise merchants by acquiring new corporate payments clients, driving revenue growth, maintaining client relationships, coaching sales team, cross-selling Paytm products, and delivering forecasts and market insights to management.

Drive QR & Soundbox sales and distribution across assigned area by recruiting, coaching and managing a field sales team; plan market coverage, audit acquisitions, monitor quality, and travel extensively to ensure merchant deployment and usage.

Drive QR and Soundbox sales and distribution across assigned territory. Recruit, coach, and manage a field sales team; plan market coverage; monitor quality and conduct audits; ensure frequent on-ground merchant acquisition and product deployment.

Drive QR & Soundbox distribution and market share across assigned area by recruiting, coaching, and managing a field sales team. Plan market coverage, audit acquisitions, ensure quality metrics, and travel extensively to achieve deployment and sales targets.

Drive QR & Soundbox distribution and market share in the assigned area. Recruit, train, and manage a local sales team; plan coverage and targets; ensure deployments, audits, and quality; travel extensively and maintain strong merchant relationships to meet sales goals.