Top Tech Jobs & Startup Jobs

Lead, coach, and develop a team of 12 Customer Advisers while driving customer service performance, engagement, quality, productivity, and key metrics such as CSAT, service levels, and first-contact resolution. Resolve escalated customer issues, manage complaints and service recovery, minimise reputational risk, and support smooth hybrid operations as Duty Manager.

Partners with leaders, unions, and HR specialists on employee relations, colleague engagement, business change, policy development, employment legislation, complex casework, training, and continuous improvement. Leads or supports union consultation and negotiation, develops manager capability, oversees policy-related system changes and testing, manages ER projects, and provides expert guidance across the Ireland People Team.

Lead and grow an engineering team to build and operate the M&S Identity Platform. Own architecture, scalable distributed systems, authentication journeys, deployments and DevOps practices. Drive agile delivery, technical standards, quality, maintenance, and cross-functional collaboration with product and delivery stakeholders.

Leads technical strategy and architecture for People and Labour systems, modernising Azure microservices, integrations, APIs, data flows, and SaaS platforms. Guides event-driven design, resilience, observability, CI/CD, security, and AI adoption. Mentors senior engineering talent, aligns technology with HR and workforce stakeholders, and makes enterprise-level build-versus-buy and architectural decisions across business-critical platforms.

Designs end-to-end B2B and B2C solution architectures for international commerce, including APIs, event-driven integrations, data movement, security, resilience, and operational supportability. Produces high-level designs, architecture decision records, and reusable patterns; provides architecture assurance through delivery; evaluates technology and modernization options; and collaborates with engineering, product, delivery, architecture, and external partner teams.

Develop and lead scalable backend systems, integrations, and cloud-based applications for commercial planning. Provide technical guidance, conduct code reviews, champion testing and DevSecOps, and drive observability and incident management. Partner with stakeholders and architecture teams, mentor engineers, and contribute to engineering strategy, transformation programs, and innovative AI-enabled development practices.

Lead and grow a Data Science team to deliver end-to-end, scalable ML/AI solutions for online personalisation. Partner with product, engineering and commercial teams to embed models, set standards for agile delivery, testing and model monitoring, and drive innovation to improve customer experiences and business value.

Design, build and maintain scalable, automated cloud data solutions and pipelines. Provide technical leadership to a small engineering squad, own complex backlog tasks, develop data frameworks and standards, and ensure code quality via reviews and pair programming using Databricks, Python, SQL and Spark.

Lead and grow a multidisciplinary engineering team to design, build, release and operate scalable international pricing platforms. Drive technical strategy, delivery, operational excellence and collaboration with Product, Delivery and Architecture to support global expansion and flexible market pricing.

Lead and grow a high-performing software engineering team to deliver scalable, secure, and maintainable solutions aligned to business goals. Oversee delivery, enforce technical standards, drive architecture and DevOps best practices, and manage stakeholders, vendors and partners to achieve successful outcomes.