Top Tech Jobs & Startup Jobs

Investigate and resolve customer complaints about motor claims in line with company policies and FCA regulations. Deliver excellent customer service across contact types, own complaint outcomes, document investigations, meet KPIs, and contribute to root-cause analysis and process improvements.

Provide high-quality, commercially focused legal advice across commercial, outsourcing, technology and insurance matters. Draft and negotiate complex contracts, advise on regulatory requirements and customer journeys, manage and mentor legal staff, support legal operations and process improvement, lead strategic legal projects, and deputise for the Head of Legal.