Top Tech Jobs & Startup Jobs

Leads the end-to-end policy fraud portfolio, optimizing fraud controls, referral strategies, underwriting outcomes, and operational workflows. Analyzes fraud performance, loss ratios, risks, and large-loss cases to identify control weaknesses and emerging threats. Partners with underwriting, analytics, pricing, and operations teams to deliver automation, transformation, process improvements, and measurable commercial results. Influences senior stakeholders and ensures fraud intelligence translates into stronger controls, improved profitability, and reduced customer friction.

Handle inbound customer calls for insurance policy renewals. Listen to customer needs, fact-find changes in circumstances, navigate internal systems, provide accurate product and pricing information, address objections, and recommend suitable insurance options. The role includes 8–12 weeks of office-based training before transitioning to hybrid work. Weekend shifts are required on a rotating basis.

Handle inbound calls from insurance customers approaching policy renewal. Listen to customer needs, identify changes in circumstances, fact-find, navigate internal software, and recommend suitable insurance products and pricing. Provide accurate policy and quotation information, overcome objections, resolve queries, and deliver positive customer outcomes. The role includes 12 weeks of office-based training before transitioning to hybrid work.

Support and maintain CI/CD pipelines (Azure Pipelines), assist deployments across environments, collaborate with development and QA, help plan and execute releases including rollbacks, monitor deployments, resolve environment issues, and identify automation opportunities to reduce manual work.

The Risk Pricing Manager will develop and optimize risk pricing strategies, focusing on multicar households to drive profitable growth and customer loyalty, while collaborating cross-functionally.

Build and maintain machine learning pipelines for market pricing, productionize Python models and data science workflows, and improve testing, release, monitoring, versioning, and governance. Investigate data, model, and pipeline issues; automate manual processes; and ensure workflows are traceable, auditable, documented, and reliable. Collaborate with pricing, data science, data engineering, ML engineering, governance, and business stakeholders in a regulated environment.

Lead a large complaints operation across Retail Insurance and Claims, ensuring fair customer and regulatory outcomes, driving performance, reducing complaint volumes, delivering continuous improvement, and partnering with stakeholders to improve claims and service journeys.

Lead oversight and governance of complaints handled outside the central function, ensuring fair, consistent outcomes across operations and suppliers. Own quality frameworks, conduct root cause analysis, drive continuous improvement, challenge poor outcomes, and ensure regulatory compliance with FCA DISP and Consumer Duty.

Lead and grow a security engineering team, embed security practices across agile teams, drive automation and DevSecOps, design and secure Azure-based cloud and AKS infrastructure, implement security controls and analytics, and manage priorities, coaching and performance of security engineers.

Build and maintain scalable front-end applications using JavaScript and React.js. Collaborate with UX, backend, and product teams; write tests and documentation; participate in code reviews; work in Agile/scrum; mentor juniors; ensure customer- and regulatory-focused delivery.