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The Risk Pricing Manager will develop and optimize risk pricing strategies, focusing on multicar households to drive profitable growth and customer loyalty, while collaborating cross-functionally.

Design and build predictive machine-learning models and features from raw telematics data to predict claims, fraud and risk KPIs. Collaborate with ML Engineers to deploy and monitor models, link model performance to commercial outcomes, present results to stakeholders, and explore new technologies and best practices.

Build and maintain machine learning pipelines for market pricing, productionize Python models and data science workflows, and improve testing, release, monitoring, versioning, and governance. Investigate data, model, and pipeline issues; automate manual processes; and ensure workflows are traceable, auditable, documented, and reliable. Collaborate with pricing, data science, data engineering, ML engineering, governance, and business stakeholders in a regulated environment.

Lead a large complaints operation across Retail Insurance and Claims, ensuring fair customer and regulatory outcomes, driving performance, reducing complaint volumes, delivering continuous improvement, and partnering with stakeholders to improve claims and service journeys.

Lead oversight and governance of complaints handled outside the central function, ensuring fair, consistent outcomes across operations and suppliers. Own quality frameworks, conduct root cause analysis, drive continuous improvement, challenge poor outcomes, and ensure regulatory compliance with FCA DISP and Consumer Duty.

Lead and grow a security engineering team, embed security practices across agile teams, drive automation and DevSecOps, design and secure Azure-based cloud and AKS infrastructure, implement security controls and analytics, and manage priorities, coaching and performance of security engineers.

As a .NET Developer, you'll design and maintain scalable applications, integrate AI capabilities, and collaborate with cross-functional teams to enhance digital insurance solutions.

Handle motor write-off claims, managing a portfolio from customer contact to valuation and resolution. Provide empathetic, clear verbal and written communication, maintain accurate records and reserves, proactively chase suppliers, and keep customers updated throughout the claim lifecycle.

Build and maintain scalable front-end applications using JavaScript and React.js. Collaborate with UX, backend, and product teams; write tests and documentation; participate in code reviews; work in Agile/scrum; mentor juniors; ensure customer- and regulatory-focused delivery.

Design, build and maintain scalable ETL/feature pipelines to transform telematics sensor data into analytics-ready models. Own datasets end-to-end (testing, reliability, documentation), optimise query performance in cloud warehouses, and support feature engineering for pricing, underwriting and data science teams using Snowflake/Azure and dbt.