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The Customer Service Representative assists customers by managing inquiries, resolving complaints, processing orders, and collaborating with teams while maintaining records of interactions.

Provide phone, email, fax and web-based customer support; resolve complaints, process orders, coordinate with internal teams, maintain transaction records, and ensure positive customer experiences.

Pick, pack, receive, and ship customer orders; move and stock inventory; maintain a clean, safe warehouse; use basic computer tools and warehouse equipment; follow safety protocols.

Perform warehouse duties such as picking and shipping orders, lifting materials, receiving products, and maintaining inventory accuracy. Ensure a safe and organized work environment while adhering to company protocols.