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The Membership Sales Associate generates leads, conducts facility tours, converts prospects, and supports membership sales goals. Responsibilities include onboarding new members, retaining at-risk members, processing applications and billing updates in Salesforce, maintaining the membership hub, supporting promotions, and representing the nonprofit at community events. The role also includes Manager on Duty responsibilities and scheduled evening, weekend, and holiday shifts.

Oversee multi-state and local tax compliance across multiple entities and jurisdictions, including sales and use tax filings, registrations, audits, notices, tax accruals, and risk mitigation. Manage and mentor a Sales Tax Specialist, coordinate income and franchise tax matters with external firms, maintain Avalara and NetSuite integrations, support tax configuration, and improve compliance processes and reporting.

The FP&A Analyst supports budgeting, forecasting, financial modeling, variance analysis, reporting, KPI dashboards, and long-range planning. The role partners with business leaders to provide financial insights, evaluate initiatives and pricing strategies, identify cost-saving opportunities, improve reporting automation, maintain financial systems, and enhance planning processes.

The Spa Receptionist greets clients, manages inquiries, processes payments, maintains cleanliness, and ensures facility security and member satisfaction.

The Membership Consultant is responsible for generating and maintaining a quality membership base, conducting tours, handling paperwork, and executing member retention programs while providing excellent customer service.

The Spa Receptionist ensures excellent customer service, processes transactions, manages appointments, and maintains the cleanliness of the spa facility while promoting a welcoming environment.

The Front Desk Associate greets guests, manages inquiries, processes transactions, and maintains a clean facility. Responsibilities include guest relations and transaction management.