Provides administrative, clerical, and accounting support to the office and General Manager. Responsibilities include preparing correspondence and reports, processing customer orders, answering calls, maintaining records, supporting invoicing and collections, tracking payments, reconciling records, managing mail, and assisting with daily office operations.

Manage full-cycle recruiting, including sourcing, screening, interviewing, offer coordination, onboarding, and talent pipeline development. Partner with hiring managers, track recruiting metrics, maintain applicant records, support employer branding and job fairs, and ensure employment-law compliance. The role also assists with HR documentation, payroll, benefits, employee engagement, events, and other departmental initiatives while maintaining confidentiality.

Manage strategic major accounts to retain and grow business by building relationships, coordinating with internal teams, preparing quotes/contracts, resolving issues, identifying opportunities, and representing Emerald at customer sites and events. Travel up to 15%.