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Leads all financial operations for a full-service hotel, including accounting, budgeting, forecasting, reporting, payroll oversight, audits, cash management, and compliance. Partners with hotel leadership and ownership to improve profitability, operational efficiency, and business performance. Oversees departmental financial planning, labor analysis, inventory controls, capital planning, and owner reporting while supervising and developing the finance team.

Supports new and converting hotels before and after opening by driving revenue development, sales activation, marketing and distribution readiness, and commercial execution. Conducts market assessments, develops sales plans and playbooks, coaches hotel teams, tracks critical-path deliverables, and coordinates cross-functional stakeholders to accelerate revenue growth and performance stabilization. Requires up to 40% domestic and international travel.

Coordinates hotel sales and marketing activities, including client communication, proposals, CRM updates, reporting, social media, email marketing, promotional campaigns, events, trade shows, and marketing collateral. Supports sales leads, contracts, site tours, account records, revenue reporting, and cross-functional commercial initiatives while maintaining brand visibility and guest-focused communication.

Drives hotel revenue through SMERF group sales, client relationship management, prospecting, networking, site tours, presentations, and strategic account development. Collaborates with revenue management, operations, marketing, and front office teams; monitors market trends and competitors; maintains CRM records, forecasts, and pipeline reports; and achieves sales and revenue targets. The role is fully on-site when not conducting local sales activities and requires occasional evening and weekend availability.

The Human Resources Manager leads HR functions including training, recruitment, employee engagement, compliance, and performance management while supporting leadership in operations and enforcing workplace culture.

Supports hotel human resources operations, including recruiting, onboarding, employee relations, benefits and pay administration, compliance, training, personnel records, and HR reporting. Investigates workplace issues, administers employment programs, manages workers’ compensation and unemployment documentation, and supports safety initiatives. Partners with hotel management, employees, corporate HR, legal, vendors, and regulatory agencies while serving as an HR resource and representative when the HR Director is unavailable.

Manages hotel HR operations across the employee lifecycle, including recruitment, onboarding, employee relations, performance management, compliance, engagement, training, records, HRIS updates, leave and benefits support, payroll coordination, and workforce planning. Partners with hotel leaders and corporate HR teams to address staffing needs, improve employee experiences, monitor turnover, and foster an inclusive workplace culture.

Drive hotel group and corporate sales by developing accounts, building client relationships, generating leads, implementing tactical sales plans, achieving revenue goals, analyzing market trends, forecasting sales, and representing the hotel at client and industry events. The role leads sales activities, supports profitability and occupancy growth, participates in hotel meetings, and requires strong hospitality sales, communication, organizational, and analytical skills.

Drive hotel revenue through corporate, business transient, group, and negotiated-rate sales. Prospect and close accounts, manage client relationships, conduct site tours and presentations, monitor market trends, maintain CRM and pipeline reporting, and collaborate with Revenue Management, Operations, Marketing, and Front Office teams. The role also supports events, networking, forecasting, and sales strategy while representing the hotel in local business and industry activities.

Lead enterprise people strategy and HR operations for a multi-property hospitality company. Oversee talent acquisition, total rewards, learning, employee relations, HR analytics, compliance, and field/corporate HR models. Partner with Legal and executive leadership to drive workforce planning, organizational design, succession, and culture to support growth, acquisitions, and operational performance.