Lead executive relationships with enterprise healthcare clients, owning client success, retention, renewal readiness, risk mitigation, and responsible growth. Apply deep healthcare revenue cycle expertise to improve collections, accounts receivable, denials, billing, and financial outcomes. Develop recovery and value realization plans, present performance reviews, coordinate cross-functional teams, manage escalations, identify expansion opportunities, and advise hospital CFOs and revenue cycle leaders on performance improvement.

The Manager of RCM Operations oversees daily operations, implements process improvements, tracks AR productivity, evaluates team performance, and manages client escalations. Responsibilities include training, staffing needs assessment, maintaining operational workflows, and contributing to recruitment.