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Provides administrative, scheduling, reporting, presentation, and analytical support to sales management and department teams. Tracks and prioritizes action items, coordinates product knowledge sessions with vendor partners, maintains employee schedules and vacation entries in Workbrain, supports meetings, and assists with repair and client issues. Ensures compliance with privacy, regulatory, and cybersecurity requirements.

Provide outstanding customer service and drive sales through building and maintaining a loyal client base, attending trainings, merchandising, using Holt Renfrew 360 and social media to engage clients, and meeting/exceeding sales targets. Handle customer concerns, follow health, safety, privacy and cybersecurity policies, and perform store tasks that support sales and visual presentation.

Sell luxury merchandise and build long-term client relationships to meet and exceed sales targets. Provide exceptional customer service, perform merchandising and sales support tasks, attend product training, use multiple communication channels to engage clients, resolve service issues, and comply with health, safety, privacy, and cyber security policies.

Develop and maintain long-term client relationships to drive sales and loyalty. Exceed sales targets, perform visual merchandising and floor support, use digital channels (including Holt Renfrew 360 and social media) for client outreach, attend product training, resolve customer issues, and comply with health, safety, privacy, and cybersecurity policies.

Lead cross-functional delivery of strategic initiatives and capital investments from ideation through post-project tracking. Create project plans, charters, schedules, and reports; drive accountability, manage budgets, risks and stakeholder communications; provide onsite implementation leadership, training coordination, and process improvement to ensure operational integration with retail store processes.

The Sales Consultant builds long-term customer relationships to drive sales, analyzes customer preferences, provides product expertise, and performs sales support tasks.

The Specialist, Designated Sales Associate develops customer relationships to increase sales and service loyalty while achieving assigned sales targets. Responsibilities include delivering exceptional customer service, exceeding sales goals, maintaining relationships with brand stakeholders, and following store procedures.

Provide exceptional customer service and exceed sales targets by building and retaining a personal client base. Use product knowledge, visual merchandising, and multi-channel communication (phone, email, social media) to drive sales. Attend training, resolve customer issues, and support floor operations and store compliance.