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Manages customer relationships, supports existing accounts, identifies new business, coordinates sales, develops customer-specific selling strategies, analyzes buying patterns, and collaborates with inside sales and technicians. The role includes product demonstrations, project support, reporting, customer visits, relationship development, and maintaining technical knowledge. Approximately 15% travel is required for training and customer support.

Sells products and services to construction, contractor, OEM, and individual customers by phone and in-office. Manages inbound and outbound communications, assists with product selection, prepares quotes and orders, provides inventory and delivery information, maintains customer relationships, analyzes transaction reports, and coordinates with vendors and outside sales. Resolves customer issues, supports purchasing and order delivery, and provides sales data for database entry.

Manage multi-state leaves and accommodations from intake through return-to-work, ensuring compliance with FMLA, ADA, HIPAA, USERRA and state leave laws. Serve as primary contact for employees and partners, coordinate pay/benefits with payroll and vendors, maintain confidential records in HRIS and leave systems, and facilitate ADA interactive processes and return-to-work coordination.

Coordinate operational execution of customer services from proposal through renewal. Manage service requests, contracts, invoicing, renewals, vendor coordination, and cross-functional communication to ensure timely, accurate delivery and continuous improvement.

Coordinate operational and transactional execution of customer service offerings from quote through renewal. Manage service requests, contract lifecycle, invoicing, and cross-functional communication. Monitor orders, track renewals, drive process improvements, and support recurring revenue by ensuring accurate, timely, and consistent service delivery.

Handle inbound/outbound sales for construction, contractor, and OEM customers via phone and office. Assist with product selection, quoting, order entry, stock and delivery info, vendor purchasing, and account coordination with outside sales to build strong customer relationships and resolve problems.

Coordinate and support L&D programs, onboarding, leadership development, internships, and compliance training. Manage enrollments, learning systems, records, reporting, event logistics, vendor payments, and participant communications. Support surveys, data tracking, budgets, and cross-team collaboration to enhance employee development and engagement.

Support sales and supplier operations by maintaining CRM/ERP pricing and customer data, analyzing pricing and profitability, developing pricing strategies and reports, managing ticketed requests, and recommending process improvements to balance growth and margin.

Support sales and supplier operations by maintaining CRM/ERP pricing and customer data, executing pricing adjustments, developing KPI reporting and profitability analyses, managing internal ticket requests, and partnering with Sales to improve margin, data quality, and process efficiency.

Lead enterprise talent strategy, workforce planning, HR Business Partner and recruiting teams to scale leadership capability, succession planning, performance management, and organizational effectiveness while preserving company culture during rapid growth.