Top Tech Jobs & Startup Jobs

Lead design, development, and implementation of eLearning solutions. Manage end-to-end projects, coach and upskill team members, ensure quality and compliance, evaluate learning tech, track performance, and manage vendors to align learning with business objectives.

Lead governance and control for partnership distribution, design and implement business quality and control frameworks, perform risk and control assessments, manage compliance incidents, liaise with stakeholders and regulators, ensure licensing for regulated activities, drive team development and governance initiatives to sustain long-term business quality.

Produce comprehensive credit research and manage approval processes for issuers, ratings, and limits. Provide investment opinions and trade ideas, monitor credit risk, maintain credit models and Risk Origin records, publish sector research, manage defaults/restructurings, support portfolio managers and Group Investment meetings, and ensure compliance with internal and regulatory investment policies.

Lead a 24/7 IT Command Centre team to ensure service availability and minimize business impact from outages. Oversee application and network monitoring, batch and patch management, incident and change management, provide level 1 support, and guide incident resolution while coordinating with stakeholders.

Lead customer segmentation, insights and campaign strategies to drive cross-sell, upsell and repeat purchases across agency and digital channels. Partner with distribution teams, design campaign management processes tied to front/back-end systems, and execute targeted offers using analytics and customer research while working in an Agile environment.

Lead and manage a command centre team to ensure IT service availability, incident resolution, monitoring, batch operations, stakeholder communication, process improvements, and strategic initiatives to minimize business impact from outages.

Lead the AI and analytics product strategy for Customer & Marketing, converting tasks into scalable AI products and agent-enabled workflows. Define data collection/event taxonomy, specify instrumentation requirements, evaluate AI tooling, partner with tech and business teams to deliver use cases, and build an AI adoption roadmap while ensuring governance, compliance, and stakeholder alignment.

Lead end-to-end management of customer data and AI products: define vision and roadmap, translate business needs into tagging, segmentation and AI use cases, coordinate delivery and adoption, ensure data quality, governance and compliance, and monitor product performance and business impact across Hong Kong and Macau.

Lead and implement AIA Hong Kong's Customer Centricity Program to improve NPS. Develop CX strategy, governance, culture, journey mapping, analytics-driven insights, and change management. Drive cross-functional taskforces, stakeholder alignment, and large-scale CX transformation while supporting departmental strategy and reporting.

Support the Enterprise Risk Management second line by implementing risk framework and policies, coordinating risk and control assessments, incident management and regulatory reporting, liaising with subsidiaries, preparing governance reports, advising on strategic initiatives, and driving risk culture and digital enablement for improved risk dashboards and reporting.