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The Senior Manager, High Value Segments will support strategy planning, customer acquisition, and maximize lifetime value for the mass market segment, collaborating with distribution channels and implementing initiatives.

Advise and manage a portfolio of clients through financial planning, wealth accumulation and legacy planning. Drive sales by managing inquiries, referrals and the full sales cycle, ensure seamless customer experience from application to policy inception, handle servicing and complaints, participate in lead generation campaigns and maintain CPD/fit-and-proper requirements.

Sell and close various insurance policies to meet individual and team quotas and company objectives. Must register non-headcount agents per local regulations and provide all requested personal data for application processing.

Lead and execute recruiting plans for sales organization onboarding, including experienced hires and campus recruitment. Plan campaigns and offline recruiting activities, build talent pools, run training for new hires and managers, support field onboarding, produce CIS materials, and manage projects and group-company coordination.

Sell and close various insurance policies to meet individual and team quotas, comply with local regulatory requirements for non-headcount agents, and provide all requested personal data during application.

This role involves defining and maintaining architecture designs aligned with business strategies, overseeing IT systems implementation, and collaborating with stakeholders to ensure compliance with architectural standards.

The role involves leading BIO initiatives, collaborating with sales teams, enabling digital capabilities, and engaging stakeholders to enhance agent productivity and business outcomes.

Manage day-to-day post-inception policy servicing for partner distribution channels, handle partner enquiries, track document submissions, coordinate internal stakeholders to ensure timely processing, support process improvements, maintain team documentation, and uphold IT and compliance standards.

Lead development and execution of enterprise data governance and strategy. Establish governance frameworks, drive data quality and MDM initiatives, define enterprise data models, collaborate with stakeholders to improve data architecture and accountability, and prepare governance reporting. Explore AI-driven tools to enhance governance.

This role supports Bancassurance sales teams and bank partners, ensuring timely processing of new business, effective issue resolution, and maintaining high service standards. Responsibilities include sales support, complaint resolution, and reporting.