Manages contents restoration jobs from initial assessment through completion, coordinating logistics, crews, inventory, cleaning, storage, repackaging, and return of customer belongings. Trains and guides team members, distinguishes salvageable items, maintains detailed documentation, communicates with stakeholders, supports business development, and provides empathetic customer service. The role involves hauling contents, working in hazardous environments, and being available for on-call evenings, weekends, holidays, and overtime.