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Full-time inside sales and customer support role responsible for prospecting, lead generation, quoting, account management, customer relationships, order confirmations, payment monitoring, and coordination with sales and operations teams. The representative serves as a primary customer contact, maintains accurate ERP records, supports event bookings and installations, and helps drive customer retention and revenue growth.

Lead local event operations team: recruit, train, schedule, and manage crew leaders and installers. Oversee event logistics, customer communication, proposals, asset and fleet maintenance, DOT compliance, and labor budgeting to ensure successful shows and customer satisfaction.

Lead local operations and event execution: recruit, train, schedule, and manage crew leaders and installers; ensure customer satisfaction, asset and fleet maintenance, accurate scheduling, and budgeted labor usage.

Lead all market operations for events: recruit, train, and manage installers, drivers, warehouse and operations staff; ensure scheduling, customer communication, fleet and asset upkeep, safety and compliance, SOPs, budgets, and high customer service; support sales and handle issue resolution.

Stagehands will set up and dismantle event equipment, operate company vehicles, ensure safe transport and maintenance of gear, and communicate with clients and team members effectively.

Stagehands set up and break down event equipment, ensuring safe installation of items like drape and carpet, while maintaining DK property.

Inside sales and account management role handling inbound calls, lead generation, quoting, order confirmations, ERP data entry, and customer support. Coordinate with outside sales and operations to meet monthly goals, maintain client relationships, and ensure timely processing of transactions and installations.