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Leads Workday training, organizational change management, user adoption, communications, and knowledge management across the university. Develops role-based instructional programs, documentation, learning paths, webinars, and eLearning content; coordinates release readiness and enterprise technology initiatives; administers learning platforms; measures training effectiveness and adoption; and partners with executive leaders, functional departments, IT, and Workday teams to support business process modernization.

Leads the university’s annual giving program, donor acquisition, stewardship, campaigns, and pipeline development. Directs email, digital, web, social media, appeals, segmentation, and A/B testing. Oversees the student-staffed outreach center, including hiring, training, scripts, performance monitoring, and gift capture. Supports donor relations, communications, database integrity, reporting, and gift reconciliation while collaborating with advancement, marketing, and finance teams.

Serves as the functional lead and subject matter expert for Workday Payroll, Grants, Time Tracking, Absence, Compensation, Labor Costing, and related modules. Analyzes business processes, translates requirements into Workday solutions, supports configuration and security, develops reports, coordinates testing and releases, and ensures payroll and grant processes comply with institutional, regulatory, and sponsor requirements. Partners with HR, Payroll, Finance, Sponsored Programs, IT, and university stakeholders while providing documentation, training, troubleshooting, and continuous improvement leadership.

Develops employer relationships and identifies jobs, internships, and experiential learning opportunities for students. Advises students and alumni on resumes, interviews, networking, and career strategies; teaches career workshops; coordinates recruitment events and career fairs; maintains employer and placement databases; prepares reports; supports website, marketing, and social media efforts; and coordinates employer interview sessions.

Provide corporate and transactional paralegal support, lead board governance and corporate records, serve as executive liaison to the President/CEO, monitor budgets and expenses with Finance, ensure 501(c)(3) compliance, and coordinate contracts, gift agreements, and board administration while handling confidential executive-level matters.

Manage a portfolio of 75–120 major gift prospects, cultivate and solicit major gifts ($25,000+), develop individualized solicitation strategies, partner with deans and advancement staff, prepare proposals and stewardship materials, maintain CRM records, support campaigns and donor events, and report fundraising progress to leadership and the Foundation Board.

Provide administrative and operational support to major gifts team: schedule meetings and travel, manage calendars, enter and maintain donor interactions and pipeline in Blackbaud Raiser's Edge NXT, coordinate proposals and acknowledgments, support donor events and stewardship, and produce periodic reports to support fundraising operations.

Support alumni engagement by coordinating events, managing communications, supporting volunteers/boards, maintaining alumni records in Raiser's Edge NXT, building queries/lists, tracking engagement data, and producing reports to advance alumni participation.

Supports arena box office operations through event ticketing administration, inventory and will-call management, staff supervision, guest service, financial reconciliation, cash handling, reporting, and ticketing-system administration. Coordinates with promoters, vendors, university departments, and event personnel, supports athletic and special events, and assumes Box Office Manager responsibilities when needed. Requires flexible evening, weekend, holiday, and extended-hour availability.

Provides strategic business and project management support to the Office of the Assistant Secretary and Center for Finance and Administration. Manages complex cross-functional initiatives, contracts, business plans, operational assessments, performance tracking, executive briefings, and process improvements. Coordinates stakeholders, monitors deliverables and action items, develops recommendations, supports change management, and advises leadership on operational, financial, and organizational issues.