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Manage and grow a portfolio of manufacturing and distribution accounts through proactive outreach, lead qualification, quoting, CRM management (Zoho), cross-sell/up-sell, escalation resolution, and account retention planning to meet revenue, margin, and retention targets.

Manage and grow an assigned portfolio of manufacturing/distribution accounts through proactive outreach, lead qualification, quoting, CRM management (Zoho), escalation resolution, and strategic account planning to drive revenue, margin, and retention.

Manage and grow an assigned portfolio of manufacturing/distribution accounts through proactive outreach, lead qualification, quoting, CRM management (Zoho), cross-sell/up-sell, escalation resolution, and strategic account planning to meet revenue, margin, and retention targets.

Serve as primary liaison for critical customer issues, drive recovery plans, support quoting and upsell, coordinate new product launches, monitor client health, and implement procurement and pricing strategies to improve profitability.

Act as primary liaison for critical customer issues and growth initiatives. Manage escalations, coordinate recovery plans, support quoting/upselling, monitor client health, and enable smooth new product launches while optimizing internal processes.