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Acts as the senior strategic liaison between business and corporate services and Beneva’s Artificial Intelligence and Data vice presidency. Advises executives, translates complex business needs into AI and data value opportunities, aligns stakeholders, coordinates sector priorities, supports data and AI maturity, promotes services, and represents the vice presidency on leadership committees. The role also monitors industry trends and develops recommendations related to AI, data, governance, and insurance-sector business needs.

Contributes to strategic planning, organizational alignment, business-environment monitoring, market and competitor analysis, SWOT assessments, strategic dashboards, and annual plan updates. Coordinates integrated strategy, customer experience, and marketing activities; aligns strategic plans with project portfolios; facilitates cross-functional committees; manages strategic initiatives; and develops recommendations for insurance and financial services sectors.

Provides audit, quality assurance, governance, and regulatory compliance advisory support for personal insurance underwriting and distribution oversight. Consolidates and analyzes underwriting data, prepares recurring reports and presentations, identifies trends and process gaps, and develops optimization recommendations. Coordinates information requests for audits, inspections, and regulators; maintains documentation and traceability; and advises on fraud, incidents, regulatory consultations, access-to-information requests, and quality programs.

The position involves assisting clients with insurance needs, providing service and sales for auto, property, and legal insurance. Agents will respond to customer inquiries and build strong client relationships, all while working variable hours in a team-oriented environment.

Designs, evolves, and operates a large-scale observability platform using Dynatrace, Splunk, and Grafana. Maintains platform availability, performance, and capacity; automates deployments and operations with Terraform, Ansible, CI/CD, and infrastructure as code; develops reusable blueprints for on-premises and cloud environments; optimizes logs, metrics, traces, costs, and system performance; advises technical teams, supports incident investigation, and documents solutions.

The position involves assisting clients with insurance inquiries, recommending suitable products, and selling insurance contracts. Agents will work in customer service and facilitate positive client relations in a bilingual environment.

Lead practice within financial risk management for property & casualty insurance. Own ORSA and capital testing, design and validate internal capital models, produce crisis simulations, dashboards and governance reporting, advise executive leadership and board, and influence risk appetite, policies, and regulatory interactions.

Lead actuarial pricing and segmentation strategies for personal insurance. Drive governance, tool and system projects, support distribution channels, direct teams, develop talent, and provide technical actuarial challenge to inform business decisions for portfolio profitability and growth.

Lead and coordinate savings operations: supervise administrative team, support product and campaign launches, improve processes, manage training, oversee financial and tax reporting, liaise with sales networks and IT for operational readiness and performance monitoring.

Develops organic discoverability, SEO, AEO, GEO, accessibility, and digital performance strategies. Conducts technical, content, performance, and accessibility audits; optimizes information architecture, metadata, content, and user journeys; analyzes performance indicators; and advises multidisciplinary teams on digital best practices, standards, and emerging technologies. Requires five years of relevant experience and advanced French with functional English.