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Coordinates daily office operations for a hospital department, including customer service, clerical work, correspondence, data entry, supply inventory, mail and fax handling, interdepartmental communication, and special projects. Maintains efficient workflows, answers inquiries, supports staff and visitors, and ensures administrative tasks are completed accurately and on time.

Processes accounts payable transactions, including vendor invoices, credit memos, check requests, contractual payments, employee expenses, refunds, EDI, and EFT payments. Reviews vendor statements, maintains vendor master data, prepares payment files, processes vouchers, sets up prepaid invoices, supports corporate card transactions, resolves invoice errors, and maintains accurate databases while providing vendor support.

Supports ERP or Corporate Applications through configuration, testing, and reporting. Collaborates with stakeholders to analyze requirements and implements technical solutions.

Supports hospital campuses by analyzing financial performance, preparing projections, evaluating market opportunities, and identifying actions to improve operating margins. Reviews budgets, costs, revenue opportunities, and initiative performance while providing financial insights to campus and regional leadership. The role requires collaboration with finance and hospital operations leaders and proficiency with financial, budgeting, and healthcare systems.

Resolves escalated desktop and endpoint issues, mentors junior technicians, and supports enterprise Windows environments. Coordinates OS upgrades, endpoint refreshes, facility renovations, and infrastructure projects. Serves as the liaison for complex hardware, software, operating system, and network service requests while contributing to IT policy, compliance, workflow design, and process improvement.

Processes accounts payable transactions including vendor invoices, credit memos, check requests, contractual payments, employee expenses, refunds, EDI, and EFT transactions. Prepares payments, reviews vendor statements, maintains vendor records, processes regulatory vouchers, sets up prepaid invoices, supports corporate credit card administration, resolves invoice and reconciliation errors, and provides accurate database information while maintaining vendor relationships.

Manages strategic and operational projects for the Office of Philanthropy, including fundraising proposals, gift agreements, reporting, events, budgets, vendors, and leadership initiatives. Develops project plans, coordinates cross-functional teams, manages risks and timelines, facilitates stakeholder communication, and provides updates to senior leadership. Supports advancement programs, donor meetings, campaign activities, and departmental priorities within a healthcare network.

Leads industrial and systems engineering initiatives to improve healthcare operations, reduce waste, shorten cycle times, and enhance patient experience. Provides advanced statistical and financial analysis, develops decision-support solutions, conducts process assessments, and leads continuous improvement and cost-saving projects. Partners with senior leadership and project teams on strategic and operational goals using Lean Six Sigma, process mapping, root cause analysis, benchmarking, productivity analysis, and project management.

The Staffing Coordinator manages staffing and scheduling systems, ensuring accurate data collection and communication with nursing units to meet patient needs.

Collects patient demographic, insurance, and clinical information; verifies coverage and referrals; schedules appointments; obtains consents and payments; scans documentation; identifies scheduling conflicts; educates patients on financial responsibility and refers to counseling as needed.