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The Manager, Design & Development leads teams in creating competency-based educational content, ensuring adherence to quality standards and stakeholder needs, while promoting continuous improvement and innovative design strategies.

As a Salesforce Engineer II, you will design and develop scalable CRM solutions, collaborate across teams, mentor junior engineers, and ensure quality in implementations.

The Program Chair leads innovative licensure educator programs, ensuring high quality education, academic excellence, and student success. Responsibilities include program strategy, faculty management, curriculum development, accreditation compliance, and stakeholder communication.

Owns program data, dashboards, and reporting to surface trends and actionable recommendations; manages cohort calendars, event logistics, onboarding systems, and stakeholder coordination; supports program transitions, surveys, and records to improve student engagement and retention.

Serve as the primary continuity contact for students from Orientation through their first year: coach students, coordinate cohort scheduling and community programming, run outreach campaigns to reduce attrition, manage logistics and cross-functional coordination, track engagement data to identify interventions, and contribute to orientation and communications content to foster connection and belonging in online communities.

Responsible for leading the development and governance of academic policies and the student handbook, ensuring compliance and alignment with institutional priorities while managing team performance and stakeholder collaboration.

Manage recruiting, hiring, onboarding, and participation of subject-matter experts (SMEs) for program development projects. Serve as liaison between university staff and SMEs, coordinate logistics, process required documentation and compensation, collect and manage feedback, and maintain stakeholder communication while supporting project timelines and quality.

Designs and maintains end-to-end orientation experiences and just-in-time supports for adult learners. Creates digital assets (videos, scripts, slides, copy, graphics), iterates based on data and feedback, manages reusable content libraries, and collaborates across Communications, EdTech, and Program teams to ensure on-brand, accessible, and pedagogically sound orientation content.

Lead enterprise cloud architecture strategy and design scalable, secure cloud solutions across AWS/Azure/GCP. Guide migrations, establish governance and best practices, drive cloud-native adoption, mentor engineers, and influence stakeholders to deliver modern, cost-effective cloud systems.

The Solution Administrator is responsible for managing software solutions, user support, security protocols, vendor management, and ensuring system performance and compliance within the university's technological infrastructure.