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Support, maintain, and enhance ERP and ancillary systems (primarily Workday) for a healthcare organization. Perform user facilitation, propose and implement system solutions, manage small projects, resolve technical issues, ensure change control, mentor junior staff, and communicate with vendors and users to meet business needs and quality standards.

Verify, process, and reconcile accounts payable transactions including PO and non-PO invoices, special checks, e-Payables, ACH/EFT and P-Card payments. Maintain vendor setup/W-9/1099s, perform system audits, resolve vendor inquiries and discrepancies, lead AP reconciliations and month-end close tasks, train staff, and oversee AP functions in the manager's absence.

Support hospice accounts payable by reviewing monthly expenses, creating and processing vendor invoices, resolving discrepancies, ensuring billing matches clinical documentation and contracts, maintaining records, supporting audits and month-end, communicating with vendors, and processing ancillary claims in EPIC.

Maintain and administer enterprise communication systems including Openscape platforms, PBX, contact center, voicemail, VoIP/SIP endpoints. Perform daily moves/adds/changes, troubleshoot outages, validate changes with test plans, train users, coordinate vendors, monitor backups, and analyze metrics to optimize communications and call center applications.

Designs, implements, and supports high-availability LAN/WAN networks; administers network security (firewalls, IDS/IPS, anti-virus); investigates security incidents; performs security architecture reviews; collaborates on vulnerability remediation; maintains documentation and disaster recovery tasks; provides consulting for projects and evaluates new hardware/software.

Lead and direct all accounting functions for GBMC Healthcare entities, including financial reporting, audits, payroll, taxes, treasury, fixed assets, internal controls, budgeting, and staff management. Prepare and present financial statements and analysis to senior leadership and boards; ensure regulatory compliance and oversee year-end audits and investment policy adherence.

The Expense Management Specialist manages financial operations by reviewing expenses, processing invoices, coordinating payments, resolving discrepancies, and maintaining records.

The Access Referral Specialist facilitates referrals for hospice and geriatric services, manages communication with partners, verifies insurance, and coordinates care, ensuring exceptional customer service and accurate documentation.