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Coordinates corporate office operations, supervises and trains front office staff, manages workflow, supplies, vendors, facilities needs, records, and customer service. Prepares correspondence, reports, presentations, meeting materials, and minutes; supports financial processes, events, office moves, and special projects. Maintains policy resources and office organization while handling confidential information, competing priorities, and frequent interruptions.

Verify, process, and reconcile accounts payable transactions including PO and non-PO invoices, special checks, e-Payables, ACH/EFT and P-Card payments. Maintain vendor setup/W-9/1099s, perform system audits, resolve vendor inquiries and discrepancies, lead AP reconciliations and month-end close tasks, train staff, and oversee AP functions in the manager's absence.

Support hospice accounts payable by reviewing monthly expenses, creating and processing vendor invoices, resolving discrepancies, ensuring billing matches clinical documentation and contracts, maintaining records, supporting audits and month-end, communicating with vendors, and processing ancillary claims in EPIC.

Maintain and administer enterprise communication systems including Openscape platforms, PBX, contact center, voicemail, VoIP/SIP endpoints. Perform daily moves/adds/changes, troubleshoot outages, validate changes with test plans, train users, coordinate vendors, monitor backups, and analyze metrics to optimize communications and call center applications.

The Expense Management Specialist manages financial operations by reviewing expenses, processing invoices, coordinating payments, resolving discrepancies, and maintaining records.