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Examine public records and chains of title, prepare title commitments and policies, identify and resolve title defects, price commitments and endorsements, maintain electronic and physical files, coordinate with escrow/sales/underwriting, support and train Title Assistants, and provide customer service and business development support for real estate transactions.

Support escrow officers by coordinating information collection and customer communication, performing frontend processing, preparing preliminary closing disclosures after training, reading contracts/commitments, and assembling closing documents to complete real estate transactions.

Serve as the primary front-desk contact, handle calls and visitors, process earnest money/payments and daily deposits, maintain office environment and supplies, perform barista duties, provide administrative support (data entry, correspondence, mail), coordinate maintenance and vendor invoicing, and resolve routine office issues while collaborating with team members.

Lead consultative growth, retention, and optimization initiatives for Coldwell Banker franchisees across a defined territory. Advise franchise owners on strategy, financial planning, benchmarking, M&A opportunities, and brand engagement. Deliver virtual and in-person training, present at events, manage compliance and contractual matters, and drive measurable business outcomes through relationship building and performance improvement. Role requires independent project management and up to 50% travel within the Northeast.

Coordinate and maintain escrow files and transaction documentation, ensure required signatures and dates, upload documents to Transaction Manager, track escrow details and contingency dates, communicate status to agents and office leadership, assist escrow companies and provide general administrative and front-desk backup.

Provide front-desk reception, administrative support, cash/earnest-money processing, deposits, office supply and vendor coordination, light data entry and correspondence, and barista services to maintain a professional, well-organized on-site office environment.