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Provide on-site support to agents and branch leaders by troubleshooting office systems, assisting with onboarding and marketing (social media), coordinating events, maintaining office organization, and liaising with regional teams to streamline processes and promote office culture.

Drive revenue and expand market presence by building relationships with real estate, lender, and referral partners. Generate new business, promote title and escrow services, collaborate with operations for seamless closings, track pipeline in CRM, meet sales goals, and represent the company at industry events.

Support agents, branch leaders, and marketing by troubleshooting office systems, providing white-glove agent support, managing basic social media and office accounts, coordinating onboarding and training on company tools, assisting branch culture and events, maintaining office organization, and collaborating with internal teams to resolve transaction and operational issues.

Perform front-desk and receptionist duties, greet visitors, answer phones, process mail/deliveries, maintain office and supplies, open client files in the database, and assist escrow teams to ensure smooth real estate closings.

Manage escrow closings from contract review through funding and closing. Verify paperwork, titles, taxes, and loan funding; coordinate with agents, lenders, and government agencies; build relationships and business; train escrow assistants; and attend closings to ensure accurate, timely transactions.

Initiate outgoing escrow wire transfers and coordinate with escrow teams. Perform escrow accounting duties, reconciliations, and work with banking platforms. Provide receptionist backup when needed. Maintain accuracy, meet tight deadlines, and communicate effectively in a fast-paced onsite environment.

Support closing representative by preparing and processing loan and closing documents, auditing contracts, clearing title issues, preparing estimated closing statements, maintaining files, recording documents, disbursing checks, and building relationships with agents and industry partners to ensure timely, accurate real estate closings.

Drive revenue growth within an assigned territory by building relationships with real estate, lending, and referral partners. Generate new business through prospecting and events, promote title and escrow services, collaborate with operations for seamless closings, maintain CRM records, monitor market trends, meet sales targets, and represent the company at industry events.

Support escrow officers by collecting information, communicating with customers, handling front-end processing, preparing preliminary Closing Disclosures, reviewing contracts/commitments, and assembling closing documents. Provide professional, organized, customer-focused service and maintain positive company image.

Manage real estate closings from contract review to funding: verify title and paperwork, coordinate lenders/agents, train assistants, build relationships, and attend closings to ensure accurate, timely transactions.