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Provide front-desk customer service and clerical support for Closing & Title teams: answer phones, greet clients, perform data entry into CORE, copy/scan/file documents, run reports, maintain office spaces, assist marketing, and prepare files for imaging and storage.

Serve as single point of coordination for international relocations: administer policies, counsel assignees, coordinate household goods, destination services, expense management, compile client reports, maintain supplier relationships, and support cross-selling and client presentations.

Provide in-office support to agents and branch leaders by troubleshooting technology and processes, assisting with onboarding and training on company tools, managing basic social media and marketing tasks, coordinating office operations and events, maintaining supplies and facilities, and supporting recruitment and agent recognition. Travel regionally as needed.

Research Arkansas land, judgment, and tax records; perform full tract and name searches; compile chronological abstract reports for Examiner review; meet 24-48 hour turnarounds; retrieve records online or via county courthouse visits; support production, closing, and administrative tasks.

Support closing representative by preparing and processing loan and closing documents, reviewing purchase contracts, performing title audits, preparing estimated closing statements, maintaining files, recording documentation, disbursing checks, and building relationships with agents, lenders, and other transaction parties to ensure timely, accurate closings.

Lead end-to-end procurement for assigned categories: sourcing, supplier selection, contract negotiation, and order fulfillment. Build vendor relationships, align category strategy with stakeholders, manage procure-to-pay transactions (Coupa/ServiceNow), perform spend analytics and KPI reporting, and ensure procurement policy compliance while supporting renewals and RFI/RFP processes.

Provide front-desk and receptionist support, open new client files in database, maintain office supplies and copy room, process deliveries/mail, and assist escrow teams to ensure smooth real estate closings.

Support closing representative by preparing and processing escrow and loan documents, auditing contracts and title items, preparing estimated closing statements, maintaining files, recording documents, sending checks, and communicating with agents, buyers, sellers, lenders and other parties to ensure timely, accurate closings.

Lead and deliver People Enablement initiatives by managing portfolios, designing OE solutions, embedding change management, partnering with HRBPs/COEs, tracking metrics, and coaching teams to improve organizational performance and sustain outcomes.

Provide in-office, white-glove support to real estate agents and branch leaders by troubleshooting systems, supporting onboarding, assisting with social media and marketing, coordinating office operations and events, maintaining supplies and facilities coordination, and helping with recruiting and agent recognition. Acts as culture carrier and cross-team liaison to improve processes and agent productivity.