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Deliver virtual and on-site onboarding and periodic training for agent partners, drivers, and employees; maintain and improve training programs and materials; troubleshoot system issues; create video and written training content; conduct check-ins and support to drive adoption and partner success.

The Director of Business Development will create strategies to enhance revenue, analyze market trends, foster client relationships, and manage sales operations in the 3PL sector.

Deliver virtual and on-site training for agent partners, employees, and drivers; maintain and improve training programs and materials; support and troubleshoot systems; produce training and promotional video/written content; perform system demonstrations; conduct partner check-ins and travel periodically for onboarding and training needs.

The Sales Development Representative will drive new business through outbound calling, qualify leads, and present transportation services while achieving performance goals.

Review driver applications and background reports, order and save required screening documents, evaluate MVRs/PSP/Clearinghouse/criminal records, update applicant status in Tenstreet and D360, and manage hold/denied packets per company criteria.

Drive revenue growth for a 3PL by identifying prospects, managing a sales pipeline, leading client meetings, analyzing sales metrics, and providing post-sale support. Conduct market research, deliver value-driven presentations, and maintain strong customer relationships while meeting company targets.