Top Tech Jobs & Startup Jobs

The Vice President of Financial Aid will lead the financial aid programs, ensuring compliance, enhancing learner services, and developing strategies for enrollment and retention while leveraging data analytics and AI.

Coordinates academic program administration, responds to student and partner inquiries, reconstructs and updates academic records, scans and processes transcripts, enters transfer and professional credit data, manages archived documents, and supports special projects, tracking systems, data cleanup, and correspondence. Handles confidential information and provides course descriptions and customer service through phone, email, chat, CRM, and other established channels.

Creates graphics, short-form videos, and multimedia assets for social media, email, web, and internal channels. Produces and edits video content, maintains visual assets within editorial calendars, collaborates with cross-functional teams, and prepares content for publication. May support community management using social media tools. Requires strong organizational skills, independent task management, and proficiency with design, editing, social scheduling, analytics, and web content management tools.

Provide academic and administrative support to prospective and current students, document contacts in CRM, coordinate events and classroom logistics, assist with military documentation and base access, distribute marketing materials, maintain facilities and labs, and liaise with host military education staff.

Lead design, implementation, and management of Microsoft-centric security solutions and practices. Perform security risk and vulnerability assessments, incident response, policy development, secure architecture reviews, code reviews, and security tool/configuration management. Collaborate with IT teams to enforce Zero Trust, least privilege, and cloud-first strategies, drive security projects, and mentor team members while ensuring regulatory and framework compliance.

Lead and support the Military Degree Plan team to deliver evaluated degree plans and tuition assistance services. Oversee daily operations, supervise and develop staff, manage Salesforce cases and PeopleSoft degree plans, drive process improvements, produce reports and dashboards, collaborate with internal and military stakeholders, and support strategic initiatives.

Provide consultative financial counseling to learners on federal student aid, FAFSA, military and employer benefits, payment plans, and billing. Engage via high-volume inbound/outbound calls, chat, email, and SMS; document interactions in CRM; collaborate with Admissions, Financial Aid, and Success Coaches to resolve balances and support enrollment and retention.

Lead proactive threat hunting across endpoints, network, and cloud; analyze logs and telemetry to detect IOCs; develop detection logic and hunting playbooks; investigate phishing, malware, and incidents; produce reports and recommendations; mentor junior analysts and collaborate with cross-functional teams to triage and remediate threats.

Provide on-site classroom and administrative support at Kadena Air Base: open/secure facilities, set up and troubleshoot live-streaming equipment, maintain inventory, assist students and faculty, proctor exams as permitted, and report incidents to management.

Provide academic and administrative student support at Moron Air Base: document contacts, assist with enrollment and military documentation, coordinate events, track enrollments, ensure classroom readiness, assist faculty and manage basic facility tasks.