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Photograph, research, sort, and list merchandise on the ClickGoodwill e-commerce website. Create accurate product descriptions, organize titles and keywords, proofread listings, maintain a safe work area, meet hourly production quotas, and cross-train across department functions. The role requires attention to detail, basic computer and internet skills, photography ability, teamwork, physical handling of merchandise, and lifting up to 50 pounds.

The eCommerce Production Associate photographs, lists, and sorts merchandise for ShopGoodwill.com while meeting hourly quotas in a dynamic and environmentally friendly workspace.

The eCommerce Associate supports management in operational goals by fulfilling roles like Picker, Packer, and Customer Service, maintaining clean work areas, and ensuring production quotas are met.

Manages creative projects from concept through production and installation, developing print, digital, environmental, promotional, signage, and event materials. Leads design workflows, maintains brand consistency, coordinates vendors and outsourced creative resources, manages budgets and deadlines, and mentors creative staff. Collaborates with marketing stakeholders across business units, directs photo and video shoots, supports digital and web media, and provides creative recommendations and problem-solving. The role is hybrid with periodic travel to organizational facilities.

Administers and optimizes the CaseWorthy case management platform, including configuration, workflows, user roles, integrations, data integrity, reporting, troubleshooting, upgrades, and process automation. Provides technical support and training to program teams, gathers requirements, implements system enhancements, and coordinates with IT, vendors, and organizational stakeholders to improve system performance and operational efficiency.

Lead development of individual giving strategy, manage and solicit a donor portfolio for annual and major gifts, steward donors, lead moves management, oversee donor CRM data and gift processing, collaborate across teams and executive leadership, plan donor events, and monitor fundraising performance to grow philanthropic revenue.