Plan, execute, and measure influencer marketing campaigns for the Hong Kong market. Identify and manage influencer partnerships, coordinate content with creative teams, monitor campaign performance, ensure regulatory and brand compliance, and report ROI to stakeholders while supporting cross-functional marketing initiatives.

The Customer Success Specialist ensures customer satisfaction, provides support for inquiries, collaborates with teams, and converts leads into opportunities while maintaining records in Salesforce.

Support planning, creating, and editing social media content and short-form videos; collaborate with design and video teams; manage content calendar; perform basic market research and competitor analysis; track and report content performance metrics.