Provide in-person technical support for hardware, software, and networks; troubleshoot and repair end-user issues; manage Active Directory and device imaging; perform system maintenance and upgrades; document outages; recommend technology improvements; participate in on-call support and other duties as assigned.

Provide on-site technical support for hardware, software, and network issues; manage Active Directory and user provisioning; image and deploy workstations; troubleshoot production outages; perform system maintenance and upgrades; research and recommend technologies; participate in on-call rotation and other IT projects.