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Provide front-desk and phone support, manage onboarding and employee/home provider files, perform data entry and electronic filing, order supplies, maintain office cleanliness, and support office operations and customer service.

Provide front-desk and phone customer service, manage onboarding and employee/home-provider files, perform data entry and electronic filing, order and maintain office supplies, and keep conference and reception areas tidy.

Source and engage compassionate caregivers for IDD services by building community relationships, attending events, screening candidates, coordinating with managers, maintaining hiring records, and supporting candidate onboarding.

Provide front-desk and administrative support including phone and in-person customer service, call routing, onboarding new hires, maintaining electronic files and databases, scanning and filing documents, ordering supplies, and keeping common areas tidy. Assist with background check collection and scheduling training.

Lead and supervise program staff to ensure compliant, high-quality social service delivery; manage intake, caseloads, budgets, contracts, payroll and billing; support staff development, performance management, quality assurance, and business growth initiatives.