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Provide multi-channel client support for retail and partner traders, resolve issues, conduct layer-1 trade investigations, escalate complex matters, identify trends, collaborate with internal teams, and maintain compliance with policies and quality standards while supporting client retention and service improvement.

The Client Relationship Manager supports Korean clients by managing account services, onboarding, and improving client engagement to enhance retention and reduce workload on KAMs.

The Client Success Specialist delivers high-quality support to clients, ensures retention through insights, and collaborates with teams to resolve issues effectively.

Support clients through high-quality service, ensuring retention and satisfaction by addressing inquiries and resolving issues efficiently.

The Senior Backend Developer will design and maintain backend systems and APIs, collaborate with teams, and mentor junior engineers to optimize performance and scalability.

As a Client Success Specialist, you'll provide personalized support to clients, manage inquiries and complaints, perform trade investigations, and ensure compliance while striving to deliver a first-class trading experience.

The role involves managing client inquiries, back-office responsibilities, liaising with payment providers, and maintaining compliance while offering exceptional service to clients and partners.

The Technical Business Analyst gathers and documents data requirements, leads migration activities, and ensures compliance with data governance while producing reports and dashboards using Power BI.

The Site Reliability Engineer ensures technology infrastructure's availability, reliability, and operational excellence through monitoring, alerting, log management, and collaboration with technology teams.

The Application Services Lead oversees the delivery, support, and improvement of critical applications, managing a team to enhance operational efficiency and application reliability across global time zones.