Provides administrative and customer service support for financial aid and student accounts. Responsibilities include processing FAFSA and loan documentation, maintaining student records, communicating missing requirements, assisting with invoices and awards, updating websites and informational materials, supporting scholarship outreach, scanning documents, managing office supplies, and assisting students, families, faculty, and staff.

Develops and maintains institutional dashboards, reports, data repositories, and reporting structures. Extracts and analyzes student and institutional data for strategic planning, accreditation, external reporting, academic standing, surveys, and program review. Conducts data audits, ensures FERPA compliance and data quality, documents reporting procedures, trains campus users, and collaborates across departments to resolve data-related challenges.

The Senior Accountant manages the general ledger, prepares financial reconciliations, assists with audits, processes payments, and ensures compliance with GAAP, while supporting budgeting and reporting activities.